Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to get in touch with Casino Sites and what happens once your message lands with us.

The Best Way to Reach Our Team

Email is the most reliable route to us. Write to [email protected] and a member of our editorial team will read it personally — we don't rely on automated replies to stand in for a real answer. Telling us upfront what your message is about (a review query, a correction, a partnership enquiry) helps us route it to the right person and get back to you faster.

We aim to reply within a couple of working days. During busier periods, particularly around new casino launches or bonus updates, it can take a little longer, but every message gets a response.

What People Usually Contact Us About

• Questions about our comparisons — if anything about how we cover new online casinos, bonuses, or payment methods isn't clear, ask us directly.
• Corrections — casino terms, bonus offers, and licensing details change often. If something on the site looks out of date, we want to hear about it.
• Suggestions for coverage — if there's a casino, payment method, or topic you'd like us to look at, let us know.
• Partnership or media enquiries — if you represent an operator or organisation, introduce yourself and outline what you'd like to discuss.
• Responsible gambling concerns — if you or someone you know is struggling with gambling, mention this in your message and we'll point you toward appropriate support resources rather than treating it as a general enquiry.

Before You Write In About a Specific Casino

Because we only cover and rank a fixed set of reviewed operators, questions about a specific brand are usually easiest for us to answer if you tell us which one and what you'd like to know — whether that's about a welcome offer, a wagering requirement, or a payment method. If your question is really about deposit and withdrawal options in general, our banking coverage across the site already explains the common methods US players use, including ACH transfers, debit cards, digital wallets, and crypto, along with typical verification steps.

If you're specifically asking about options for readers outside the standard US-licensed market, our page on trusted non-GamStop casinos in the UK covers a different regulatory setup and may answer your question faster than an email exchange.

What Happens After You Send a Message

Every message is read by a person, not a filter. We check whether your enquiry needs input from more than one team member — for example, a licensing question might need a different answer than a bonus terms question — before we reply. We do not share your details with the casinos we review, and getting in touch does not affect how any operator is ranked on this site.

A Note on Accuracy and Standards

We try to keep our reviews of new online casinos, bonus terms, and payment information current, but this is an industry where offers, licensing status, and terms change without much notice. If something we've published no longer matches what a casino actually offers, or if a link or detail looks wrong, telling us helps every reader who comes after you. We take that kind of feedback seriously and follow up on it.

Thanks for taking the time to reach out. Whether it's a quick question or a longer piece of feedback, we read it and we respond.